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Setting Nameservers for Your Domain Names
When you register a domain name with us we park it on our parked nameservers so a temporary page displays when visitors go to your website. After you determine which hosting provider to use you can change your domain name's nameservers to remove the parked page and activate your domain name.
If you registered your domain name with another provider, you can still purchase a hosting account with us and use our nameservers.
To Set Nameservers for a Domain Name Registered With Us:
If your domain name is registered with us use the following instructions to update its nameservers depending how the domain name will be hosted or used.NOTE: You can set nameservers for your domain name on the Product Dashboard or in the Domain Manager. To set nameservers on the Dashboard log in to your Account Manager and select the Domains tab. Click the desired domain name and then click Nameservers.
- Log in to your Account Manager.
- In the My Products section, select Domain Manager.
- Select the domain name(s) you want to modify.
- Click Nameservers.
- Select one of the following:
- I want to park my domains — This choice parks your domain name on our parked servers. When someone opens your domain name from a Web browser, our default parking page displays.
- I want to forward my domains — Use this choice if you want to forward this domain name to another URL. See Forwarding or Masking Your Domain for more information on forwarding domain names.
- I have a hosting account with these domains — Use this choice when your domain name is hosted with us.
- I have specific nameservers for my domains — This choice indicates that you are hosting your domain name with another company (enter the two or more nameservers your hosting provider gave you) or you have custom nameservers to be used with this domain name.
- Click OK.
To Select Nameservers for a Domain Registered Elsewhere and Hosted Here
If you purchased your domain name registration with another registrar but are hosting your domain with us your domain name must use our nameservers. Check with your domain name registrar for specific instructions on how to set your nameservers.
After updating your nameservers, allow 4 to 8 hours for other networks to access information for .com and .net domain names, and from 24 to 48hours for other networks to access information for all other domain extensions.
Dedicated Servers
Dedicated Servers are perfect for eCommerce, multimedia, gaming and other sites that need advanced performance, reliability and control.Choose from pre-designed Windows 2008 and Linux plans featuring multi-core processors, enhanced options like managed backups and much more – or build your own server for customized results.
NEW features now available for your server: Choice of Windows 2008 Standard Edition 64-bit or Ubuntu OS, and an 8GB RAM option. Add them to your server today!
Dedicated Servers
Included Support:
If the source of the technical problem you are experiencing lies within systems or technology under our exclusive management, no charge will apply.
Examples of supported technical problems:
FASTEST! Expected Wait Time: 1 minute
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NEW features now available for your server: Choice of Windows 2008 Standard Edition 64-bit or Ubuntu OS, and an 8GB RAM option. Add them to your server today!
| Each Dedicated Server Plan Includes: |
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| Why Dedicated Servers? | |
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Dedicated Servers
Included Support:
If the source of the technical problem you are experiencing lies within systems or technology under our exclusive management, no charge will apply.
Examples of supported technical problems:
- Your server becomes unreachable due to a network failure within our facility.
- Your server becomes unreachable due to a hardware failure within our facility.
- The hosting service setup process failed to complete successfully.
- A root user password change request failed to resolve successfully.
FASTEST! Expected Wait Time: 1 minute
- 24x7 Technical Support - U.S. (480) 624-2500
- 24x7 Billing Support - (480) 624-2515
Save the time and energy it takes to setup, monitor and maintain your dedicated server by letting our expert staff do it for you! With our Assisted Service Plan, our team of server professionals will personally set up your dedicated server to deliver maximum performance.Plus, they will also handle select monitoring and maintenance issues that would otherwise drain your time and resources.
Each Assisted Service Plan Includes*:
Initial Server Setup:
** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.
Dedicated ServersEach Assisted Service Plan Includes*:
Initial Server Setup:
- Including installation of operating system and Plesk control panel.
- Setup for the following services:
- Domain Name & DNS
- Hosting Account
- SSL Certificate
- Resource Allocation
- Monthly scans, as well as real-time on-access virus scanning of files (Windows servers only).
- Web Hosting Soon scans your server once a month, to provide you with any recommended remediation actions.
- Direct access to advanced support for emergencies including:
- Service restart or reboot
- Server or service down
- Tier-3 Support troubleshooting
- Patching services** for the base operating system, such as Fedora or Windows, which includes:
- Official updates released by the Fedora or Fedora Legacy Project.
- Official updates, bug fixes and security patches released by Microsoft.
- Per server monitoring of basic services such as Ping and HTTP.
- Access to our flat-rate custom support services
Exclusive to Assisted Service Plan Owners!Make the most of your Dedicated Server by letting our expert staff modify your server to fit your specific needs at a flat 30-minute rate of $49.99. Call (480) 624-2500 for quote.
*Note: Administrative Access is unavailable with the Assisted Service Plan- Custom Services available include:
- Script troubleshooting
- Kernel Modifications
- Advanced scripting/web programming help
- OS Hardening
- IP Tables updates
- Custom software configuration
- PHP/SQL version changes
- Site Migrations (from other Web Hosting Soon Shared Hosting Sites)
- Install 3rd party web-based software
- Additional backups, such as script or scripts built for daily backups of specified files and directories.
- Custom Services currently unavailable include:
- Clustering/Load-balancing
- VPN
- Custom Script Writing
- Search Engine Optimization
- Installation of non-Web site related software (e.g. MS Exchange, Active Directory, Lotus Notes)
** In most cases, patching will be performed weekly, though some patches may be applied sooner if the severity and likelihood of exploit is high. If a patch is found to break a customer’s application, the customer will be able to contact the managed services support center and request that the patch be rolled back, free of charge.
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Note: Each month is paid for in advance and begins upon the purchase of your account. Cancellation of your account will discontinue all future billings. Fees are non-refundable.
†One promotional credit per customer for a new MySpace® myAds account.
*One promotional credit per customer for a new Google® AdWords® account.
** Additional bandwidth and assisted service plans fees do not participate in the yearly discount. Additional bandwidth over the standard 500GB base is not prepaid, it will be billed monthly.
*** Windows only
Third-party logos and marks are registered trademarks of their respective owners. All rights reserved.
Virtual Dedicated Servers
Virtual Dedicated Servers offer affordable flexibility for site owners who need full control of their server space at a price that won't break the bank. Get custom results by building your own server or choose a pre-configured Windows® or Linux® plan, each featuring Plesk® control panels, optional managed backup and more. There's never any need to buy additional hardware — our elastic virtual server technology makes it easy to grow your server size as Web traffic increases.
Why Web Hosting Soon Servers?
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Virtual Dedicated Servers
Note: Each month is paid for in advance and begins upon the purchase of your account. Cancellation of your account will discontinue all future billings. Fees are non-refundable.
†One promotional credit per customer for a new MySpace® myAds account.
*One promotional credit per customer for a new Google® AdWords® account.
** Additional bandwidth and assisted service plans fees do not participate in the yearly discount. Additional bandwidth over the standard 500GB base is not prepaid, it will be billed monthly.
Third-party logos and marks are registered trademarks of their respective owners. All rights reserved.
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